Membership FAQs

What is a Rotating Adult?

A rotating adult can be a parent, caretaker, family member or friend over the age of 18. This person does not have to be "named" on your account and can be a different person at each visit.

Can the Rotating Adult come in without the named cardholder?

Yes. The rotating adult can come in without the named adult having to be present.

Can I come in without my card?

Yes. The named adult can check in at the front desk with a photo ID.

Can I upgrade at any time?

Yes. You are able to upgrade your membership at any time throughout the duration of your membership.

Do members get free parking?

No. Unfortunately we do not have our own parking lot. There is metered street parking surrounding the museum and various parking ramps located nearby. Our FRIEND membership includes 12 parking passes.

Is my membership tax deductible?

No. Your GRCM membership is not tax deductible.

Is my membership good at other museums?

With our FAMILY PLUS & FRIEND memberships you can show your GRCM membership card to receive 50% off admission at nearly 200 museums in the ACM network. In addition, all members can participate in our Cultural Exchange Program, featuring free admission each month to a designated partner organization for two adults and up to four children.

How do gift memberships work?

GRCM memberships make the perfect gift! Gift memberships are active immediately upon payment and gift recipients can attend the museum using an ID until their membership cards arrive in the mail. Renewing an active membership will automatically add 12 months to the current expiration date, so you don't have to worry about losing time.

If I renew early, do I lose time?

No. If you renew before your membership expires, your new membership will start a year from your current expiration date. Not from date of purchase. This is also true for gift memberships.

Can the kids on the membership come in without me?

Dual members must be present to bring their one child and one guest. Family, Grandparent, Family Plus, and Friend members all have a rotating adult on their membership who can bring the children to the museum.

If I purchase a membership online how soon will I receive my member card?

You should expect your membership ID card to arrive in about 7-10 business days from date of purchase. You can always check-in at the front desk with your driver's license or other form of identification while you are waiting for your card to arrive in the mail.

Can my membership be transferred?

No. GRCM memberships are non-transferable and non-refundable.

Can I bring a friend with my membership?

Yes! All memberships receive one guest with each visit, which can be an adult or child. FAMILY PLUS & FRIEND members receive two guest passes per visit.

How do I hear about member events and member news?

Our member newsletter is sent out monthly, highlighting upcoming events, programs and news. In addition, our website and Facebook page are great resources for the most current information. Our primary form of communication is via email, based on the email that was used to sign-up with your membership. To add or change an email, contact mgeiken@grcm.org.

Did you pick up the Free Museum Pass from your local library?

Bring the pass to the front desk to receive free admission to the GRCM for up to six people. To qualify, you must be a library card holder, and the limit is one pass per year. You have one week from picking up the pass to use it at the museum. Are you a library and want a pass? Download this form, or contact mgeiken@grcm.org for details.

Grand Rapids Children's Museum
11 Sheldon Ave NE
Grand Rapids, MI 49503
phone: 616.235.4726
fax: 616.235.4728
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