how to visit
Members: reservations open June 14th, special members-only play sessions available on June 22nd & June 24th
General Public: reservations open June 15th, museum opens to the public on June 25th
All guests, including members, must make a reservation to visit
Reservations will open for the week every Monday
Capacity will be limited
We encourage guests to limit play sessions to 2 hours
If you would like to pay in cash, please call 616-234-4726 to reserve
members-only 9am - 2pm
12pm - 7pm
9am - 3pm
9am - 3pm
school faculty members (with i.d.)
active military family members (with i.d.)
museums for all (EBT or WIC card holders, up to 12 people per card)
Advanced registration is required for entry to GRCM. Check-in times are staggered in 20-minute increments in order to avoid congestion in the lobby area and maintain proper physical distancing from other groups. Please check in for your play session at the planned time.
We encourage guests to limit play sessions to 2 hours.
We have worked hard to improve your museum experience. Many exhibits may look different!
The Gift Shop is open and we are excited to share a range of new vendor products with our guests! Capacity is limited to one group at a time.
Toys for each exhibit are thoroughly cleaned and sanitized before every play session. We have clearly marked bins for toys or manipulatives that may have been placed in the mouth, sneezed or coughed on, etc. Exhibits may temporarily close during your play session for cleaning.
The entire museum is deep cleaned each evening by a contracted cleaning company.
Elevators are to be used by one (1) group at a time.
Lockers and coat racks are currently unavailable. Please keep your personal belongings, including strollers, with you at all times.
To help protect our youngest guests, it is currently museum policy that all guests ages two and over are required to wear a mask or face covering. Masks must be cloth or disposable medical masks and fully cover the nose and mouth. Medical exemptions, face shields and mesh masks are not accepted. Additional masks are available at the front desk.
Wash your hands frequently and utilize hand sanitizer upon entering and exiting the museum.
Guests are encouraged to play within their pod.
We will be taking temperatures upon entry to the museum. Guests with a temperature higher than 100.4 will be asked to reschedule their play session for another day.
If you or a family member are sick and/or have symptoms related to the COVID-19 virus, like fever, chills, cough, shortness of breath, muscle aches, sore throat or new loss of sense of smell/taste, please stay home. If you or a member of your household have been exposed to someone who has tested positive for the COVID-19 virus in the last 14 days, or if there is someone in your household who is waiting on the results of a COVID-19 test, please stay home. If you don't feel well for any reason, please stay home. All tickets are non-refundable, but we are happy to reschedule your tickets if needed.
museum cleaning policies & FAQs
museums for all
Museums for All is a national initiative to encourage museum attendance
among low-income and underserved families. EBT/WIC cardholders qualify
for a reduced GRCM admission rate of $1.75 per person for up to twelve people.
This discount is available during all normal operation hours, all you need to
do is show your EBT/WIC card when purchasing admission.
The ACM Reciprocal Network is a network of ACM member museums that offer discounted admission based on their membership level. Currently, over 200 museums participate in the network and provide 50% off general admission for up to six (6) family members from the same household, including the cardholder, who must be present.
Need a little extra sensory support? We want to ensure that everyone can enjoy playing at the museum! If you find that your child needs some extra support, we have sensory tool kits available to check out at the front desk. Kits include noise reduction headphones, a weighted vest and suspenders, emotion recognition flashcards,
a Therapy Tangle, a Squigglet bracelet, a copy of the GRCM social story, and a set of three stress balls. The vest is available in sizes
XS-M, which can fit children 2-12.
Help us ensure that all of our guests have fun! You can do your part by:
using inside voices
using walking feet
staying together - grown-ups and children need to stay together at all times; especially when riding the elevator and in our gift shop
staying in the age appropriate areas of our museum; our Wee Discovery Zone is for our littlest friends (3 and under)
*please note that if groups are not able to follow the museum manners, they may be asked to leave early.
unaccompanied visitor policies
Adults are not permitted to enter the Museum without children. Adults wishing to visit the Museum can request a brief tour based on staff availability. Business visitors must check in with the front desk staff.
Children under 18 are not permitted in the Museum without adult supervision. Adults are classified as anyone 18 and older. The Museum asks that adults stay with children at all times.
Want to plan some playtime for your pod?
Bring them into the museum for a day of play!
Must be scheduled two weeks in advance
To schedule please contact our Guest Experience Manager, Carly Eck, at email@example.com.